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FAQs

Leeward FAQs are updated regularly with the latest information on our most frequently asked questions.  We're here to help, so let us know how we can assist!  If you do not find the answer to your questions here, please feel free to contact us.

 

When was your company founded? Leeward Apparel began as a spark in our eye in late 2015 but was officially formed as an LLC in the State of Virginia, USA in February 2016.

Are Leeward products really Made in the USA?  Yes, every product we sell is genuinely Made in the USA and adhere to the Federal Trade Commission's definition of the same. We work hard to source all or most of the materials used in the construction of our garments (fabric, trims, etc) from domestic sources.  Since the manufacturing industry in the United States is trying to make a come-back, options are sometimes limited, so we sometimes have to source components outside of the USA.  Every Leeward garment is cut, sewn, and packaged in the USA without exception.

Who designs Leeward products?  Our products are designed from scratch by Leeward staff to meet the specific needs of the marine environment and the demands of active sailors.  The only exceptions are basic garments (ex. t-shirts) which don't really make sense to design from scratch.

Where are Leeward products manufactured?  All Leeward Apparel products are designed, tested, manufactured, and packaged in the USA.

What about conditions for factory workers?  The factories that cut and sew our garments are all located in the USA.  These are professional organizations who pay a fair working wage and provide safe working conditions to their employees, in adherence with Federal and State Law.  We visit these facilities, as often as possible, to ensure our standards are being met.  We do not allow any subcontracting.

Are Leeward products competitively priced?  When comparing Leeward products, we base our pricing to deliver unmatched value.  If you only compare our price point to foreign made products of inferior quality, you will find our products are more expensive.  But there is a good reason:  our products are not only guaranteed to deliver the best value for your money but every product is ethically Made in the USA.  If for any reason you are not completely satisfied, simply return the product and we'll either exchange it or issue a full refund of the purchase price, whichever you prefer.  No questions asked.

What is your return policy?  We guarantee your satisfaction with all Leeward products, so we have a very simple, no-hassle return policy.

Does Leeward have a physical retail storefront location?  At this time, we do not have a physical retail storefront location.  This helps to reduce overhead, keeping our expenses as low as possible, allowing us to deliver a better price on our products.

Does Leeward offer wholesale pricing for retailers? Yes we do!  Leeward offers wholesale pricing on bulk orders.  Please contact us for more information.

Does Leeward offer customized apparel for yacht clubs and sailing teams?  Yes, we supply yacht clubs and sailing teams with customized garments.  This process requires some lead time and may involve cost for graphic art conversion.  Please contact us for more information.

How quickly will my order ship?  We use USPS for all shipping and most orders ship within 24 hours.  Orders placed after 2:00pm Eastern Time will be shipped the next available business day.

Does Leeward ship internationally?  Yes we do!  Depending on location and customs proceedings, shipping times will vary but expect to 2-3 weeks from the date of your order.  We do not ship to countries where it is illegal for US-based businesses to conduct trade.